At CCL Technology Solutions, our service department offers a wide range of technical and support services from a simple hard disk installation to recovery from a devastating computer crash. CCL offers a fast repair turn around, most repairs done within 24 hours of drop off.
CCL Service fees :
In store service minimum $40.00
In store hourly service rate $75.00
Onsite hourly service rate $90.00
Warranty Information :
Proof of purchase is required for warranty purpose. Warranty does not include software problems (softwares installed by the user etc), user error or viruses.
Actions that may void your Warranty.
- Physical damage of a component such as a motherboard or video card.
- Tampering/Improper use of computer components.
- Unauthorized alterations to components (improper application of CPU/GPU thermal paste, replacement of stock fans etc...)
- Overclocking/Water Cooling Damage
We are not liable for Loss of data on any media that is brought in with a system for repair.
- Any machine or item left for over 30 days becomes the property of CCL.
- We are not responsible for any external cabling left with a machine.
- Customer must provide any and all contact information upon drop off of machine. If not, it is the customers’ responsibility to contact the service department for any and all requests.
- We offer NO refunds on any labour charges.
Return Policy (New, Special Order)
- You Must Have Your Original Receipt For Any Refund (No Exceptions)
- Must Have Original Undamaged Packaging
- 7 Day Refund Or Exchange
- New and Special Order Merchandise may be subject to a 15% Restocking Fee
2512 Bridge Street,
Phone : (250) 920-9828
Fax : (250) 920-9838
Toll Free : 1-800-717-9888
Opening Hours :
Mon – Fri 9:30-5:30
(Map of location)